Why is it important to respond promptly to customers? How can this bring more success to your career?
Responsiveness shows that you value and respect your customers' time and needs. When you respond promptly to inquiries, concerns, or requests, it demonstrates your commitment to their satisfaction.
In this episode, Mark Michalisin from Virginia Tech and I, talk about the importance of being responsive when you are in sales.
Learn more about this topic and more about the future of sales.
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Mark comes to the Pamplin College of Business at Virginia Tech with over 25 years of professional, hands-on experience in the B2B sales world. Mark graduated from Union College in Schenectady, New York with both his BA and MBA and has held numerous sales leadership positions in marketing, sales management, and business development.