[368] Sales and Contact Center Success through Benchmarking, with Bruce Belfiore

How can you get the right people? Does comparing yourself to others have a value? You need to have better staffing so that you could make more sales. More staff getting, more support bringing in training, bring in help, and being perfect.

If we get the right people in, we onboard them the right way, we incentivize them the right way, we coach and mentor them the right way and we have the right kinds of incentives for them, then it turns into a thing of beauty. It’s important to think about in terms of your own organization. Everyone's got their thing and it's sometimes it's us against the other. Sometimes it's not as outwardly aggressive. Sometimes it's just passive. It's just a lack of communication.

In this episode, Bruce, CEO of benchmark portal, and I discussed what is the essence of management. We talked about how can you be creative in your sales and revenue, provide good service, and the cost of recruiting.

Learn about choosing the right people, prospecting, getting the best for your organization, and data-based persuasion.

Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker

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