[613] Why Interpersonal Skills Matter, with Dr. Riley Dugan from the University of Dayton

Why do interpersonal skills matter? How do you obtain and develop them?

Strong interpersonal skills can lead to personal fulfillment and career success. These enable salespeople to understand customer needs and deliver a positive experience.

In this episode, Riley Dugan from the University of Dayton and I talk about why interpersonal skills matter.

Learn more about this topic and also about the future of sales, the importance of time management, and a lot more!

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Riley's Bio
Riley is an Associate Professor and Chairperson of the Management and Marketing Department at the University of Dayton, where he teaches classes on sales negotiations and value analysis of major sales engagements. He is a past winner of the American Marketing Association's Sales SIG Excellence in Teaching Award, and routinely publishes articles in the Journal of Personal Selling & Sales Management, generally regarded as the top sales specific academic journal in the world. In his free time, he enjoys spending time with his wife Sarah, and two cats, Molly and Salvador.

Riley's Links
https://udayton.edu/directory/business/management_and_marketing/dugan_riley.php
https://www.linkedin.com/in/riley-dugan-83012123/