Latest Episodes
Episode 708
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January 05, 2024
[708] Moving from Rapport to Empathy
In what ways does having scripted transitions benefit sales professionals? How can they effectively incorporate them into their sales conversations?While building rapport is essential,...
00:07:18
Episode 707
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January 03, 2024
[707] The Key to Effective Conversations
Have you ever experienced or witnessed sales rapport building that felt inauthentic or fake? How did it impact the overall conversation and your perception...
00:05:51
Episode 706
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January 02, 2024
[706] The First Step in Authentic Persuasion
What does it mean to treat every sales conversation as a complete transaction? How important is building rapport in a sales process? Treat each...
00:06:27
Episode 705
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December 30, 2023
[705] How to Persuade Fearful Customers
What is the main challenge of selling a product or service that customers have never bought before? In what ways can sales professionals effectively...
00:06:10
Episode 704
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December 27, 2023
[704] How Fear of Embarrassment Affects Sales
How do emotional triggers such as fear of embarrassment and the need for acceptance impact the sales process and customer behavior?The desire to conform...
00:05:05
Episode 703
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December 26, 2023
[703] Impactful Sales Strategies
How have you experienced the fear of change impacting your sales process, and how have you addressed it? Fear of change and being excluded...
00:06:42