Latest Episodes
Episode 142
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January 14, 2020
[E142] Effective Networking with Adam Connors – Part 1 of 4
My guest for this week is Adam Connors from NetWorkWise. He and I have a great conversation centered around relationship building and networking with...
00:11:59
Episode 141
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January 13, 2020
[E141] Giving To Give
It’s not a popular topic with owners and managers of sales teams, but long term it is a vital strategy. Not giving to get....
00:10:47
Episode 140
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January 10, 2020
[E140] Call Center Tech with Fred Stacey – Part 3 of 3
This is the third installment of the conversation I had with Fred. In Part 3, Fred and I cover: Contact Center turnover ratesMeeting your...
00:17:09
Episode 139
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January 09, 2020
[E139] Call Center Tech with Fred Stacey – Part 2 of 3
This is the second installment of the conversation I had with Fred. In Part 2, Fred and I cover: More about AIAutomations, triggers, and...
00:14:34
Episode 138
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January 08, 2020
[E138] Call Center Tech with Fred Stacey – Part 1 of 3
For this guest series I have Fred Stacey from Cloud Call Center Search. In this 3-part mini-series we cover a wide range of call...
00:14:30
Episode 137
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January 07, 2020
[E137] Crillin’ It with Mark Kosoglow – Part 4 of 4
This is the last installment of the conversation I had with Mark. In Part 4, Mark and I talk about: Providing your customer with...
00:13:44