Authentic Persuasion Show

Episode 736

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March 11, 2024

[736] Standing Up and Saying No

How does overpromising and overselling affect the customer's experience and trust in salespeople and businesses?Salespeople sometimes oversell their products or services, leaving customers disappointed...

00:06:07

Episode 735

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March 08, 2024

[735] Avoid Prescribing Solutions Early

Why is it important for salespeople to avoid giving out critical information, such as rates or fees, before understanding the client's specific needs and...

00:07:22

Episode 734

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March 06, 2024

[734] Prescribing Solutions

How does the phrase "prescription before diagnosis is malpractice" apply to sales? What are the potential negative consequences of sales professionals trying to push...

00:06:48

Episode 733

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March 04, 2024

[733] Mastering Trade Show Sales

How do you engage with potential leads in a trade show booth? What are the key elements of the trust in the sales process?Building...

00:06:37

[732] Establishing Trust Without Overselling

Episode 732

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February 28, 2024

[732] Establishing Trust Without Overselling

What are some common mistakes salespeople make when transitioning between rapport and empathy in a sales conversation?The transitions from rapport to empathy are crucial...

00:06:04

Episode 731

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February 26, 2024

[731] The Trust-Building Formula

What is the formula for building trust? How does rapport and empathy play a role in this formula?Trust is not something you can ask...

00:06:40