Latest Episodes
![[E13a] Bonus Episode – Eric Nelson](https://episodes.castos.com/salesexperiencepodcast/images/Eric-Nelson.png)
May 01, 2019
[E13a] Bonus Episode – Eric Nelson
In this special bonus guest episode during Fundamentals Week, Eric and I talk about the Rapport and Empathy stages and how important they are...
00:32:50
![[E13] Fundamentals Week: Empathy Wins](https://episodes.castos.com/salesexperiencepodcast/images/TSEP-Cover-Fundamentals-Week-2.png)
May 01, 2019
[E13] Fundamentals Week: Empathy Wins
Moving from Rapport to Empathy during Fundamentals Week. A lot of salespeople do not understand why empathy should even matter or how it makes...
00:07:08
April 30, 2019
[E12] Fundamentals Week: Messing Up Rapport
Part 2 of Fundamentals Week, and we extend the conversation about Rapport to when it goes wrong and salespeople mess it up. You not...
00:07:57
April 29, 2019
[E11] Fundamentals Week: Building Rapport
Welcome to Fundamentals Week. While there are a million different ways to sell, there are some basic, fundamental go-to parts of every successful sales...
00:07:56
![[E10] Mindset Week: It’s Not Personal, It’s Business](https://episodes.castos.com/salesexperiencepodcast/images/TSEP-Cover-Mindset-Week.png)
April 26, 2019
[E10] Mindset Week: It’s Not Personal, It’s Business
I am sure you have heard that expression, “It’s not personal, it’s business!” When it comes to sales I have a strong argument in...
00:06:48
![[E9a] Mindset Week: Bonus Episode – Richard Smith](https://episodes.castos.com/salesexperiencepodcast/images/Bonus-Episode-Richard-Smith.png)
April 25, 2019
[E9a] Mindset Week: Bonus Episode – Richard Smith
On this very special episode I have Richard Smith from Refract.ai on with me and we discuss a follow up to the Watching Film...
00:40:54