Latest Episodes
![[508] Leaning into Leadership](https://episodes.castos.com/salesexperiencepodcast/images/1269696/AP-Season-6-3.png)
Episode 508
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September 15, 2022
[508] Leaning into Leadership
What is the difference between leaders and managers? How can you be a leader in your sales conversations? Your job in sales is to...
00:12:06
![[507] Todd Smith from Heyday Now (APS Aftershow)](https://episodes.castos.com/salesexperiencepodcast/images/1269693/Todd-Smith-APS-Aftershow.png)
Episode 507
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September 14, 2022
[507] Todd Smith from Heyday Now (APS Aftershow)
"I don't wanna change a KPI for a day. I wanna change a behavior. And I think that's what we focus on is how...
00:21:17
![[506] EX (Employee Experience) Drives the SX and CX, with Todd Smith from Heyday Now](https://episodes.castos.com/salesexperiencepodcast/images/1269687/EX-Employee-Experience-Drives-the-SX-and-CX-with-Todd-Smith-from-Heyday-Now.png)
Episode 506
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September 13, 2022
[506] EX (Employee Experience) Drives the SX and CX, with Todd Smith from Heyday Now
What role does gamification play in a sales operation? In what ways can you motivate your sales teams to do their best at all...
00:30:35
![[505] Focus on the Sales Experience](https://episodes.castos.com/salesexperiencepodcast/images/1269675/AP-Season-6-2-1.png)
Episode 505
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September 12, 2022
[505] Focus on the Sales Experience
Why is it important to focus on the sales experience? Why do some companies don't focus on it? A lot of sales organizations think...
00:07:33
![[504] Mystery Shopping Lesson: Speed To Lead](https://episodes.castos.com/salesexperiencepodcast/images/1268743/Mystery-Shopping-Lesson-Speed-To-Lead.png)
Episode 504
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September 09, 2022
[504] Mystery Shopping Lesson: Speed To Lead
What is mystery shopping? What are some lessons that we can learn from it? If you're in sales, an individual contributor, or a salesperson,...
00:09:25
![[503] Understanding the Role of Ordertaker](https://episodes.castos.com/salesexperiencepodcast/images/1266909/Understanding-the-Role-of-Ordertaker.png)
Episode 503
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September 08, 2022
[503] Understanding the Role of Ordertaker
What is it like to be an order taker? What is the role of this type of salesperson? If you're still not getting the...
00:09:40